About

Contact
Main Number: (972) 727-4990
Email: gene@terrellagency.com

Address
Terrell's Insurance Agency
809 Ridgemont Dr
Allen, TX 75002


Profile

Customer driven versus commission driven.

Let’s face it, we all know the terrible reputation that proceeds the typical insurance salesmen and rightfully so. Finding a trustworthy, knowledgeable insurance agent is like finding a good mechanic. At Terrell’s Insurance, we value our customer’s trust and loyalty much more than fleeting incentives. That’s how we’ve been able to help North Texas families and businesses succeed since 2000. By focusing on one simple philosophy, to advise you on insurance, not just sell it, we have been able to provide the professional, attentive service that builds those strong relationships. It’s the reason why our customers turn to us for solutions and value year after year, with an 85% retention rate that well exceeds the typical insurance salesmen’s standards.

What you should expect when you contact us.

We don’t like to be harassed so we won’t do the same to you. As your independent insurance agent, we will schedule meetings to review your insurance portfolio, make assessments of what is needed and provide proposals from multiple insurance companies. We always encourage our customers to do outside research and ask questions, but the service never stops there. Our agents will contact you throughout the years to schedule additional reviews, we will come to you whenever requested and our customer service reps are available via telephone or email for claims, policy changes or questions. Use any of our convenient forms located at the top for service directly from your home or office, 24-7. Request policy customer service online.

As independent agents.

We are able to navigate the marketplace to find the best coverage for your specific needs at the right price. Terrell’s Insurance Agency sets the highest standards of excellence in all areas and are committed to the establishment of a firm relationship of mutual trust and service with each of our clients.